Terms & Conditions

Online Store Terms and Conditions

Your access to and use of the BioBrew® Ltd Website is subject to these Terms and Conditions. By accessing and using this Website, you accept and agree to these Terms and Conditions without any limitation or qualification.

These Terms and Conditions together with your Order constitute the entire Contract between BioBrew® Ltd and you for the supply of Products you have ordered. No other Terms and Conditions will apply. The Contract cannot be varied unless we agree to vary it in writing.

Order means the order submitted by you for Products on the Website and Products means the products available for sale on the Website. Shipping rates are only available in New Zealand. If you wish to order outside New Zealand please contact us at admin@freshprobiotics.com



Legal Capacity to Transact

By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. If you are under the age eighteen (18) years you cannot place orders with BioBrew® Ltd. Should BioBrew® Ltd suffer any damage or other losses as a result of a transaction entered into by a minor, BioBrew® Ltd reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with BioBrew® Ltd.

Payment Methods and Processing

Transactions are processed via an industry standard secure https connection using Paypal as a third party payment gateway. This means that you can be assured that your sensitive data such as credit card numbers will remain confidential because all information is 128 bit encrypted. Cards accepted are VISA, Mastercard, American Express (Amex) and VISA/MasterCard charge cards.


All BioBrew® Ltd purchases include GST unless otherwise stated on the Product listing.


Information provided on our site is for information only. All products should be used in conjunction with a balanced diet. If you have a pre-existing medical condition, are pregnant or lactating, consult a health professional prior to use. Always read the label and take as directed. If symptoms persist consult your healthcare professional.

BioBrew® Ltd makes every reasonable effort to present accurate information on this Website, however we accept from time to time the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologise for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.

Exclusion of warranties and liability

To the extent permitted by law, and without limiting your rights under the Consumer Guarantees Act 1993, BioBrew® Ltd excludes all:

(a) warranties, conditions and representations whether express, implied, statutory or otherwise, relating in any way to the Website, your use of the Website and the information, products supplied, offered to be supplied or advertised or accessed through the Website; and

(b) liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage), costs and expenses suffered by you or claims made against you arising from or in connection with your use of the Website and the information, products supplied, offered to be supplied or advertised or accessed through this Website for any reason whatsoever (including negligence). Our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.
You agree that if the Products are acquired for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 are excluded in relation to those Products.

Links to 3rd Party Websites

Our website may contain links to other websites that are not owned, operated or controlled by BioBrew® Ltd. We cannot be responsible for any content accessed via these other sites. Downloading material from some sites may risk infringing intellectual copyright or introduce viruses to your system. Please read the terms and conditions of these other sites.

We make every reasonable effort with our website to keep it free from viruses and errors. However, we do not accept liability for any damage or loss caused to your computer hardware, software, and internet connections through using our website.

No links may be made to this website without the prior written consent of an approved company representative.

Intellectual Property Rights

Please be aware that our website contains trademarks which can belong to either BioBrew® Ltd or third party companies. Using the logos, icons and service names is prohibited in any manner and will be considered a violation of copyright law.

BioBrew® Ltd Coupons

Each BioBrew® Ltd online coupon is personal to the user receiving it, is not transferable, has no monetary value and under no circumstances can it be converted into currency. Each coupon has an expiry date which cannot be modified.

When using a BioBrew® Ltd coupon online, the total value of the order (excluding delivery costs) must be higher than the value of the coupon. No credit can be retained on the coupon.

Under no circumstances can the value of a discount BioBrew® Ltd coupon be deducted from an order if that coupon is out of date: no replacement BioBrew® Ltd coupon will be issued.

Expiry Dates

All product expiry dates on supplements vary depending on recommended shelf life of each product. We will not deliver products that are expired or within 2 months of their expiry date.


We collect personal information from you, including information about your:

We collect your personal information in order to fulfill your orders and to contact you with pertinent information.

Besides our staff, we share this information with Paypal & NZ Post in order to allow for payment and shipping.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at admin@freshprobiotics.com, or (0508) 246 2738, or PO Box 10076, Rotorua Mail Centre, Rotorua, New Zealand.


No returns are allowed and no refunds once product ships to customer. In the event you have any questions or concerns regarding BioBrew, please contact us at admin@freshprobiotics.com (in NZ) at 0508 246 2739

Contact Details

PO Box 10076
Rotorua Mail Centre
New Zealand
Ph (in NZ) (0508) 246 2738

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